All full priced goods purchased via Afterpay, Zip or Laybuy are also eligible to be returned for a refund or credit note. If a refund has been requested, any remaining scheduled payments will be adjusted/cancelled, and any completed instalments will be refunded to you by the payment platform minus original shipping charges. If a credit note has been requested, your original payment schedule with the payment platform will continue until all instalments are completed.
Items purchased during a promotional sale where a discount has been applied at checkout (manually or automatically), can only be returned for an online store credit (valid for 12 months).
All sale or outlet items are final sale unless deemed faulty by our Customer Care Team, in which case the item will be repaired or replaced. If the item cannot be repaired and a replacement is not available, a refund will be offered.
Faulty refunds will be processed to your original chosen payment platform and any scheduled payments will automatically be adjusted/cancelled accordingly.
Shipping costs of returning an item is the responsibility of the customer.
Please use the following links for full terms and conditions of each individual payment option - Afterpay, Zip, Laybuy.